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  1. Instruct Swiss Post to forward your letters and parcels to your new address. It is advisable to place an order with us no later than four working days before your move. Receive your mail without interruption.

    • Change

      Have you already moved or are you planning to move? Inform...

  2. Have you already moved or are you planning to move? Inform us of your new address and use the various value-added services to ensure you keep receiving your consignments in your new home. Free of charge. Changing your personal customer address data held by Swiss Post.

  3. Notify us of your change of address so that we can update your personal customer address in our database and forward your mail to your new address. On request, we can support you with various services and options, ensuring that your address is also reliably updated by third parties.

  4. Register a change of address and have your personal customer address updated in Swiss Posts database without having your mail forwarded.

  5. Manage your mail easily online: change an address, select a delivery location, issue an authorization or have your mail redirected.

  6. Enter tracking number to track Swiss Post shipments and get delivery status online. To track consignments, you need the consignment number that is assigned to each consignment (for examples, see “Consignment numbers”: What are the typical formats for consignment numbers?)

  7. Inform business contacts (insurers, banks, etc.) of your new address. Forward post to the new address in Switzerland for 6, 12 or 18 months, or abroad for 12 months. All correspondence sent to the old address will be returned to the sender.

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