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  1. Manage your tax account and learn how to navigate Michigan's unemployment insurance system. LAUNCHING A BUSINESS? Watch the Registering Your Business with the Unemployment Insurance Agency video. Key takeaway: Specific wage levels must be reached BEFORE the UIA will issue an Employer Account Number (EAN) for your business.

  2. Call 1-866-638-3993 to certify for unemployment benefit payments. Monday - Friday; 8:00 a.m. - 4:30 p.m. Certification by phone is not available when UIA offices are closed for State holidays.

  3. Unemployment Insurance Customer Service Line Claimants of UI benefits can dial 1-866-500-0017, Monday through Friday, between the hours of 8:00 AM and 5:00 PM. Employers need to call a different number: 1-855-484-2636.

  4. Unemployment Insurance Agency. Phone Appointment. Schedule an appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule. Appointments can be scheduled up to 14 days in advance.

  5. The resources and tools listed below provide information on filing an unemployment claim with the State of Michigan UIA and how to contact the State of Michigan UIA for unemployment claim assistance. Unemployment Claim Filing Videos

  6. The QC Hub provides full-service options, which typically include phone, email support, in-person services, appointments, and self-service. We are committed to increasing customer satisfaction with efficient service delivery and issue resolution.

  7. CUNYfirst. Students: All students must claim their CUNYfirst account in order to register for classes, view and pay their bills, check final grades, sign up for CUNY A!ert, Use Blackboard, Degreeworks as well as other services.