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  1. Turning the Forward all calls feature on or off in the RingCentral app and Admin Portal. Forwarding calls in the RingCentral app and Admin Portal. Setting up call forward for unreachable phone.

  2. Setting up user call forwarding in Phone settings. Navigate to Settings via the left-hand navigation bar. Select Phone on the left pane. Scroll down to Call handling. Click the Edit button at the far right of Call handling to open the Call handling window. Configure your Work or After hours.

  3. Managing Call Handling templates. The following articles provide a general overview of the call handling and forwarding feature in your RingCentral online account.

  4. 1. Navigate to Settings via the left-hand navigation bar. 2. Select Phone on the left pane. 3. Scroll down to Incoming calls. 4. Click the Edit button at the far right of Call forwarding to open the Call forwarding window. 5. Configure the length of ring time for each forwarding number. 6. Set the Ring order setting. a.

  5. You can set up call forwarding with an admin or user account. For an admin account, sign in to RingCentral, access your profile in the ‘Admin Portal’, navigate to ‘Users’, then ‘Manage Users’, select the extension you need then select ‘Call forwarding’ and ‘Voicemail’.

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  7. Creating a call handling template in the Admin Portal. Set incoming call information. Adding a Call Handling template. Editing Call Handling templates. Managing Call Handling templates. Get a general overview of the call handling and forwarding feature in your RingCentral online account.

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