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30 Σεπ 2024 · Check whether you have received the meta ad account disabled email, or review the notifications section in the Facebook Ads Manager. Knowing the exact cause will help you take the right steps to resolve it.
To adjust which emails you receive from Facebook: Go to Account Settings in Ads Manager. You may have to re-enter your password. Select Notifications. In the Ad Email Notifications section, click to check the box next to the email notifications you want to receive. More in this section: Create Ads from Ad Manager. Basics.
Learn how to troubleshoot a disabled ad account. You can make a closed ad account active again at any time. Your inactive ad accounts may have been closed, this helps protect your accounts from being compromised by people you don’t trust.
Last week, my FB account was hacked and disabled due to something that was posted. I submitted a review. The last two days I keep getting emails from "Meta for Business" for "Facebook ads" receipts. I can't access my FB to go see if these are legit and I'm too afraid to click on any of the links in the email.
(So If you create a new ad account on the same Facebook account, this new account will be deactivated soon.) The ultimate and legal solution to this problem is to communicate with Facebook and prove that your account is not violating any terms.
There are two methods that you can use to appeal your disabled ad account. The first method is to use Facebook Support Chat / Email. The second method is to use the Request Review of Restricted Ad Account form. You can view a video guide of how to appeal a disabled Facebook Ad Account here:
For example, if your profile is blocked and you go to FB Support and tell them "my account is disabled" they will tell you that your account is not blocked, because the account is only an Ad account and you have a problem with the profile, and suddenly you have a misunderstanding.