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Request a key replacement and a combination recovery for your SentrySafe product with our quick-and-easy replacement and recovery process.
- Find Your Model Or Serial Number
Lost Your Key or Combination? Select your country below to...
- Product Manuals
Download a copy of your SentrySafe product manual.
- Contact Us
The SentrySafe Customer Care Team is dedicated to providing...
- FAQs
Find answers to the most frequently asked questions about...
- Where To Buy
Our Preferred Retailers. Buy now from the SentrySafe Store...
- Video Library
Use these videos to guide you through your safe setup,...
- How Do I Change The Batteries on My Safe
Unlock door with override key, pull handle down to open....
- Check Your Safe
Enter the serial number of your electronic fire safe in the...
- Find Your Model Or Serial Number
25 Σεπ 2024 · To get your code, enter your safe’s model and serial number, fill out and notarize the verification form, and pay a small fee. Or, call Sentry Safe’s Customer Care line at 1-800-828-1438. A replacement code costs $29.95 in the US, $40 in Canada, £19 in the UK, and €21 in most countries in the EU.
Lost Your Key or Combination? Select your country below to view possible retrieval methods.
SentrySafe is committed to supporting your needs throughout the lifetime of your safe. View our FAQs, order a key replacement, find your product manual and more.
28 Ιαν 2023 · You can change the combination on a SentrySafe if you know its current user code(s), have the factory code your safe came with, or if the safe is currently unlocked. Some models can also be opened with a physical key that overrides any user keys saved in the safe’s memory.
8 Οκτ 2021 · Code Replacement Payment. Once you've provided the required information, you won't instantly receive your combination code. The standard processing time frame lasts from seven to 10 business days, and you'll also need to pay a nonrefundable $30 replacement charge in addition to tax.
Process And Costs. It can take up to 7–10 business days for processing before your replacement combo is sent to you. There is a (USD) non–refundable charge for all replacement requests. Tax Exempt. Tax exempt customers should contact Customer Service.
