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Contact Us. When in the Philippines, call us at: *888 for Smart Postpaid, Prepaid, and TNT *800 for Smart Infinity #888 for Corporate Accounts. When abroad, call us at: Toll free +632 8848 8878 using an active Smart/TNT roaming number. FAQs.
Contact Smart Communications for support inquiries, feedback, or concerns through their online portal.
Choose your Data Roaming Plan. Choose your destination: Select Country. Select your travel destination. An OTP has been sent to your mobile number, please enter it below. Welcome to the Web site of the Smart Communications, Inc. found at www.gigaroam.smart.com.ph ("Web site") owned and operated by Smart Communications, Inc. ("SMART", "we" or "us").
How to Activate Your Smart Prepaid and TNT Roaming. To activate International Roaming, Smart Prepaid, and TNT, subscribers should text ROAM ON and send it to 333 before… Know More.
For hassle-free roaming experience, please update your account & settle any unpaid balance. Roaming on Prepaid? Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers. For more info call us at *888 or at +632 88388878 when abroad.
To activate International Roaming, Smart Prepaid, and TNT, subscribers should text ROAM ON and send it to 333 before leaving the Philippines. When you land in your destination country, read your SMS from SMART for service updates. To pre-book a data roaming pack, go to the GigaRoam website.
Please contact the Smart Customer Service at https://www.facebook.com/SmartCommunication by sending them a personal message about your problem activating roaming while abroad. They reply immediately but you need to give them the ff. information: 1. your SMART number. 2. roaming destination. 3. handset model. 4. last reload date and amount.