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More help and support with PlayStation Repairs. Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory.
- PlayStation 5
Once installed in the PS5 console, M.2 SSD storage can be...
- PlayStation 4
Connect your controller to your PC or Mac. Launch PS Remote...
- Other Products
Learn about support for PlayStation products such as...
- PS Vita
Always update your PS Vita system to the latest version of...
- Playstation VR 2 Support
To access VR Mode and play VR games, you first need to set a...
- Accessories
The first time you use a DualSense® wireless controller,...
- PS3 System Software
Notices. Depending on the software title, you may not be...
- PS VR
The PS VR aim controller is a Bluetooth® device. You’ll need...
- PlayStation 5
The warranty offered by SIE on this Product is the same whether or not you register your product. This warranty does not apply to any system software that is preinstalled in the PS5 hardware, or is subsequently provided via update or upgrade releases.
If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is. You can find your returns reference number on the email we sent you when you first arranged the return.
31 Αυγ 2022 · How to start a warranty repair for PS5. Before you file a warranty service, it's worth checking in with the PlayStation Support page to see if there's a simple solution to your particular...
If you already have a claim in progress please contact https://services.sony.co.uk/supportmvc/en/repair/trackservice using your Case ID or Job Number. Third party products purchased from PlayStation Direct may also benefit from a manufacturer warranty provided by the third party manufacturer.
27 Ιουν 2024 · To claim your Sony warranty for a PS5 controller, you can contact Sony’s Customer Service Call Center or visit their official website for a list of Sony retailers. In the United States and Puerto Rico, you can call (800) 942-SONY (7669) for assistance.
The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your...
