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More help and support with PlayStation Repairs. Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory.
- PlayStation 5
Once installed in the PS5 console, M.2 SSD storage can be...
- PlayStation 4
Connect your controller to your PC or Mac. Launch PS Remote...
- Other Products
Learn about support for PlayStation products such as...
- PS Vita
Always update your PS Vita system to the latest version of...
- Playstation VR 2 Support
To access VR Mode and play VR games, you first need to set a...
- Accessories
The first time you use a DualSense® wireless controller,...
- PS3 System Software
Notices. Depending on the software title, you may not be...
- PS VR
The PS VR aim controller is a Bluetooth® device. You’ll need...
- PlayStation 5
If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is. You can find your returns reference number on the email we sent you when you first arranged the return.
Service policy. You must visit playstation.com/repairs to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
14 Απρ 2021 · Follow these steps to make a new repair request or to find out the status and work order information regarding an existing repair. Go to Product Repair.
The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your...
If you already have a claim in progress please contact https://services.sony.co.uk/supportmvc/en/repair/trackservice using your Case ID or Job Number. Third party products purchased from PlayStation Direct may also benefit from a manufacturer warranty provided by the third party manufacturer.
14 Σεπ 2023 · All you need to do to claim your warranty is to provide proof of purchase and your PS5’s serial number. In many states, legislation requires companies to provide a warranty that covers manufacturer error and damage caused due to mishandling on the company’s side.
