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  1. Follow the steps below to perform a TV remote control software update: Press the HOME button on the remote control. Select Settings. The next steps will depend on your TV menu options: Select Remotes & Accessories → Remote control → Software update. Select Remote control or Voice Remote Control → Software update.

  2. 18 Οκτ 2024 · If the update still fails, replace the TV remote control batteries with new ones and try the update again. If the update fails after changing the batteries, press and hold the remote control's POWER button for about 5 seconds to restart the TV, then try the update again.

  3. 3 Οκτ 2024 · Replace the batteries, or recharge the supplied remote control if it has a rechargeable battery. Unplug the TV power cord, wait about two minutes, and then plug it back in. Try performing a software update on your TV remote control (Android TV or Google TV models). Check the article.

  4. 31 Ιουλ 2024 · If the remote does not have a Quick Settings ( or ) button, press the HOME button and select Settings. The next steps will depend on your TV menu options: Select Remotes & Accessories → Remote control → Software update. Select Remote control or Voice Remote Control → Software update.

  5. 19 Αυγ 2024 · If the issue is resolved, the remote control may have temporarily stopped working due to poor battery contact or static electricity. If the issue continues, we advise you to go through each section of our complete troubleshooting guide.

  6. 22 Οκτ 2024 · If the update fails even after changing the batteries or charging the battery: Press and hold the POWER button of the remote control for about 5 seconds to restart the TV, then try the update again. Note: If the Restart option appears on your TV screen, select it.

  7. Having some trouble with your Sony TV remote control? Not seeing any response on your Sony TV when you use the remote? In this video we’ll show you a few different ways to troubleshoot and get your remote up and running again in no time.

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