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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
- Account & Security
Enter the verification code from your authenticator app or...
- PS Store & Refunds
You can browse PlayStation Store content and make purchases...
- Games
From the home screen, select Settings > System > Remote...
- Subscriptions
Before you can watch streaming content on your PS5 console,...
- Connectivity
You can connect to the Internet with the PlayStation 4...
- Hardware & Repairs
More help and support with PlayStation Repairs Use our...
- Account & Security
Contact us online or by phone for help with your Sony® Consumer Electronics products
To contact a Sony Group company nearest you, select a category below and then choose your country/area. TV, Video, Audio, Digital Still Camera, Xperia™, PlayStation®, and others. (This link takes you to the Electronics country / area select page of this site, where you can search by country/area.)
How can we help? Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Find information about PlayStation products, features and services that are no longer available or are being discontinued.
25 Αυγ 2023 · If you prefer a more text-based interaction or don’t have access to a phone, contacting PlayStation Support via live chat is a convenient option. This method allows you to chat with a support agent in real-time, providing assistance for your PlayStation-related concerns.
Looking for help? Please select a category that matches your request. If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site.
13 Ιουλ 2024 · Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative. Explain the problem or issue that you’re having so they can assist you.
