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When you buy goods and services in the EU, EU law protects you against unfair commercial practices. Companies must give you enough accurate information to enable you to make an informed buying decision. If they don’t, their actions may be considered unfair and you have the right to seek redress.
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19 Απρ 2023 · EU consumer protection rules ensure that when you buy goods and services in the EU you have clear information on the product or service you're buying, its price, shipping and delivery costs as well as on your rights when things go wrong. Transparency online.
If you shop online in the EU, you benefit from several layers of consumer protection stemming from European Union law, such as the right to clear information on price, shipping and delivery costs, the right to withdraw from an online purchase contract and what to do when things go wrong.
16 Φεβ 2024 · Read how EU rules will make online platforms safer, fairer and more transparent, by countering illegal content, protect minors and more transparency on advertising.
25 Μαρ 2024 · When buying something in person or online, you might be offered the choice of paying in the local currency or in your home currency. If you pay in the local currency, you have to wait for your bank statement or credit card bill to find out how much the transaction cost in your home currency.
The VAT rate applied by the seller depends principally on the distance sales thresholds for intra-EU Business to Consumer (B2C) supplies of goods. They are determined by the Member State of destination (€ 35 000 or € 100 000).
Many of us enjoy shopping online from a variety of European e-tailers and there are certainly many advantages to it: attractive prices, quick ordering, delivery in record time (even from another country), 14 days’ no-hassle returns, and guarantees for defective products.
