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  1. Real-time problems for TomTom Live. Is real-time traffic information not working? Is the server down? Here you see what is going on.

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      Real-time problems for TomTom Live. Is real-time traffic...

  2. The Customer Portal provides status information on TomTom's live services and allows users to view and submit incidents, view ongoing and future planned maintenance, chat with IT support and browse history for their services.

  3. If your device does not connect to the computer, it could be caused by your device not responding, TomTom HOME not recognising your device, or your computer not recognising your device. Find the steps for solving each of these issues below.

  4. 21 Απρ 2023 · Below are some of the most frequent issues encountered and potential solutions to fix them. 1. Navigation device not starting or displaying a cross. If there’s a white or red cross on the screen when switched on, it may transpire that the main TomTom application is incorrectly installed.

  5. 12 Αυγ 2023 · As of August 4, 2023 a required update for My Drive Connect on my Windows 10 Professional 64 bit computer would not install. On August 11, 2023 I was able to contact TomTom via Chat who provided the solution (which "worked") as follows: issue.

  6. If TomTom Traffic or LIVE Services aren’t working on your navigation device, try the following. Make sure that you're in a country with TomTom Services coverage. See: TomTom Services coverage; Your device should be fully charged before checking your connection. A low battery may prevent your device from receiving TomTom Services.

  7. How do I perform a factory reset on my device?

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