Αποτελέσματα Αναζήτησης
The field of quality management has evolved significantly over the past several decades, thanks to the contributions of many quality gurus who have shaped and influenced the field. These individuals have developed and introduced new ideas, theories, and methods that have helped organizations improve their performance.
- Genichi Taguchi
Robust Design - Taguchi's Three Stages of Product...
- Genichi Taguchi
1 Φεβ 2017 · The main aim of this paper was to discuss regarding the key roles of TQM gurus such as Deming, Crosby, Juran, Feigenbaum, Ishikawa, and others in improving business quality within...
20 Μαΐ 2016 · The document summarizes the main contributions of several quality gurus including W. Edwards Deming, Joseph Juran, Philip Crosby, Kaoru Ishikawa, Walter Shewhart, Armand Feigenbaum, and Genichi Taguchi. It discusses how Deming developed the "14 Points" and emphasized management's role in quality.
21 Ιουν 2016 · The Four Absolutes of Quality Management: Quality is conformance to requirements. Quality prevention is preferable to quality inspection. Zero defects is the quality performance standard. Quality is measured in monetary terms – the price of non-conformance.
Quality Gurus and Total Quality Management Philosophies. The TQM approach was developed immediately after World War II. There are prominent researchers and practitioners whose work has dominated this movement.
Deming, Juran, and Crosby each contributed significantly to the development of quality management principles and practices. Although their approaches have some differences, they share a common goal of promoting continuous improvement and fostering a quality culture within organizations.
The dimensions of TQM - top management commitment & leadership, continuous improvement, quality planning, customer focus, service design, supplier relationship and employee management are equally vital and contribute to the instatement of TQM in hospitality industry.
