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  1. Canvas offers 24/7 student support via email, phone or live chat. Email: support@instructure.com; Student hotline: 1-844-683-6439; Student live chat: Live chat

  2. To access Canvas Help, sign in and look for the Help icon at the bottom of the left-side global menu Having trouble logging in using the UA Login? Please contact the Nanook Technology Services. Having trouble logging in using the Guest Login? Please contact UAF eCampus.

  3. Canvas Support. The NTS Service desk provides troubleshooting support and basic training for Canvas features, while the Center for Teaching and Learning provides instructional design and instructor training.

  4. Canvas Support. UAF courses maily use Canvas, though some courses will use Google Classroom or WordPress. Nanook Tech Services. UAF’s Nanooks Tech Services also provides IT-related support as needed. Get online help here.

  5. If you don’t find the answer to your question, use Canvas Live Support by clicking the HELP resources visible when logging into your Canvas course shell. Get 24/7 help directly from Canvas there too! Teaching and Learning with Canvas @media.uaf.edu.

  6. 17 Αυγ 2021 · UAF begins our transition to Canvas in earnest this semester. Please use this quick reference guide to help you stay oriented as we make the move. Canvas Training. 24/7 Canvas help for instructors and students: In Canvas, find the Help link at the bottom of the Global Navigation (far-left menu).

  7. One of the many perks of this transition is that Canvas offers 24/7 student support via email, phone and live chat. You'll be able to access these support channels from within your Canvas course. Learn more about UAF’s use of Canvas and how to access 24/7 support.

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