Αποτελέσματα Αναζήτησης
To get support or help with your Apple machine, please contact the IT Helpdesk by logging an online call, sending an email to icts-helpdesk@uct.ac.za, or calling (021) 650-4500. What is Gatekeeper for Mac? How do I temporarily disable Gatekeeper settings to allow unidentified applications to be downloaded onto my Mac?
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ICTS hosts an Apple Software Update Server, which helps ensure that your Apple computer is automatically kept up to date with all the latest Apple software and Mac OS X updates. NOTE: The important thing is that you always install patches or updates when they are released. Download the Apple Updater tool
First-level support. All calls to the IT Helpdesk are logged using a call management system called ServiceNow, which facilitates the tracking, reporting and resolution of calls. Staff and postgraduate students can contact the IT Helpdesk using one of 3 methods: Log an online call; Send an email to icts-helpdesk@uct.ac.za. Phone ext 4500
For all IT-related queries, including queries about online systems and email, please contact IT Helpdesk on +27 (0)21 650 4500. If you have queries about Vula or Amathuba, please contact the CILT Helpdesk. Queries related to student self-service (PeopleSoft) must be sent to Student Support Services. Office hours are from Monday to Friday.
You can install a desktop client and use that to view your myUCT account as well as any other accounts you may want to link and view. The following instructions show you how.
Support: Contact the IT Helpdesk on icts-helpdesk@uct.ac.za or 021 650-4500. Synchronising your mail via your mobile device You can choose to synchronise your mail and calendar appointments to your mobile device, Printing in student labs via UCT Managed Print Solutions (MPS) or read your mail directly via your device.
