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  1. Within Malaysia; From Overseas . 1800 889833 +6 03-2612 3312. UOB Visa Infinite Concierge . UOB Zenith concierge +6 03-2612 3399

  2. email uobcustomerservice@UOB.com.my or contact UOB Contact Centre: Kuala Lumpur +6 03 - 26128 121 Pulau Pinang +6 04 - 2401 121 Johor Bahru +6 07 - 2881 121 Kuching +6 082 - 287 121 Kota Kinabalu +6 088 - 477 121

  3. Yes, you can use your overseas contact number in UOB Infinity. UOB Infinity does not have restrictions and can send SMS to all countries mobile number.

  4. Get in touch with UOB for account inquiries, card activation, fee waivers, and more. Share your experiences or chat with us for assistance.

  5. Upon successful creation of your user ID, the Bank will send an email and SMS to the email address and contact number respectively as indicated on your UOB Infinity application. Please ensure that the email address and contact number provided in the application form is correct .

  6. New users will be required to register for digital tokens with mobile number and email address. If email address or mobile number is left blank and assign token from Company is left unchecked, physical tokens will be issued and token fees will apply.

  7. For Business Banking SME enquiries, you may contact Business Banking Service Centre here. (Mon - Fri from 9.00AM - 5.30PM, excluding national public holiday). For other banking enquiries, call our 24-hour UOB Contact Centre or drop us an email for your enquiries. We're here to help.

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