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  1. You can have your shipment picked up from your home or office by scheduling your pickup online at the link below or by calling 1-800-PICK-UPS ® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you’ll not be charged additional pickup fees per package.

    • Schedule a Pickup

      Request an on-demand pickup for your UPS ground, air, and...

    • Log In

      About UPS Open the link in a new window; UPS Jobs Open the...

    • Daily Pickup

      We’ll come by once a day and pick up your packages. Daily...

  2. Request an on-demand pickup for your UPS ground, air, and international shipments. Pickup Status Pickup History Request a UPS Smart Pickup. Your total shipment is more than 4400 lbs or 2000 kgs and requires approval. When you've completed your shipment, please contact UPS Customer Service at 1-800-782-7892.

  3. You can make your request up to 30 days in advance or as early as the next scheduled delivery day. Request your Hold Mail service start date by 3 AM ET (2 AM CT or 12 AM PT) on your requested day, Monday–Saturday.

  4. Your carrier can pick up your shipment for free during your regular mail delivery.* You can also schedule a pickup at a specific time with our Pickup On Demand premium paid service.

  5. You can request we hold onto your package for you to pick up at a UPS location. Get answers to all your questions using our virtual assistant, live chatting a representative or calling the UPS support line best suited for your issue.

  6. Open your dashboard, select your package and choose "Change My Delivery". Track your package and select "Change My Delivery" to request a one-time passcode sent to your email. With UPS Delivery Intercept, you can request changes for a package you sent before we make the first delivery attempt.

  7. Can I pick up USPS Hold Mail earlier than originally requested? If you pick up your mail earlier than the date supplied on the USPS Hold Mail request, the 'Hold' is automatically cancelled and regular mail delivery will resume on the next Postal business day.

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