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This document provides step-by-step instructions for using the RAPIDS ID Card Office Online (IDCO) Site Locator & Appointment Scheduling tool to locate the desired RAPIDS ID Card Office. Located Sites details will include their address, operating hours, and pertinent site information.
Welcome to the RAPIDS ID Card Office Online. Select an option below to update your CAC, manage sponsor or family member ID card information, or find a RAPIDS ID Card Office.
ID Cards & Access. Find out how and where to obtain or renew ID cards. Learn about DBIDS, the system for managing personnel, property, and installation access using biometrics. Or, review information about the Identity Federation or Identity Services.
Enter your zip code or city name to find and choose a retail location for your appointment, then select Continue. Choose a day and time for your appointment or choose “walk-in” to visit any time during regular business hours.
After you book an appointment, you’ll take your identity documents and QR code to a retail location on the day and time of your appointment or at your convenience, if you choose the walk-in option. This article explains what you’ll need to do when you verify your identity in-person.
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How to get or replace a military ID card Get a Common Access Card (CAC) for active duty and DoD civilian employees. Use the office locator to find an ID office near you and book an appointment. Use this tool if you need to: Get a CAC; Replace or renew a CAC; Report a lost or stolen card; Call 1-800-538-9522 for help using the appointment scheduler.
