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  1. For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table. For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993. 800-552-3993, option 2

  2. Call the toll-free number 800-524-9242 800-524-9242 (TTY: 888-781-4262), Monday through Friday from 7:30 a.m. to 5:00 p.m. (Central Time). For more efficient service, please have your member ID number handy - it can be found on the back of your card.

  3. For details on a provider's in-network status or your own policy's coverage, contact your Local Blue Plan and ask your provider before making an appointment.

  4. 1 Οκτ 2024 · Call between 8 a.m. to 8 p.m., Monday through Friday, with additional weekend hours Oct. 1 through March 31. 1331 Grand Ave. Des Moines, IA 50309. (TTY: 711) Dental benefits provided by Delta Dental of Iowa and Delta Dental of South Dakota. These are independent companies providing dental services on behalf of Wellmark Advantage Health Plan, Inc.

  5. Call the Service Center at 1-800-810-2583, 24 hours a day, seven days a week. The Blue Cross Blue Shield Global Core program was formerly known as BlueCard Worldwide®. In addition to contacting the Service Center, call Wellmark BCBS of Iowa for pre-certification or pre-authorization. Refer to the phone number on the back of your member ID card.

  6. Call Wellmark BCBS of Iowa. Call the Service Center at 1-800-810-2583, 24 hours a day, seven days a week. The Blue Cross Blue Shield Global Core program was formerly known as BlueCard Worldwide®. In addition to contacting the Service Center, call Wellmark BCBS of Iowa for pre-certification or pre-authorization.

  7. Get answers to your health-related questions or decision-making support, anytime, day or night by calling BeWell 24/7 at 884-84-BEWELL. Wellmark’s Case Management Program works closely with members who have severe or complex health conditions, at no extra cost to you.

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