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  1. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

  2. Explore help and learning resources for Microsoft 365 personal and family plans. Find answers to common questions about Microsoft 365. Get help managing your Microsoft accounts and subscriptions. Use the Get Help app in Windows 10/11 or in your web browser. Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac.

  3. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. Admins, have your account details ready when you call.

  4. 26 Νοε 2024 · Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. Alternatively, search for another topic in the Need more help? box below.

  5. Get basic installation, setup, or billing support, available for all Microsoft 365 customers. Access more advanced technical support with a support plan.

  6. Technical support options to address product and service challenges. Basic installation, setup, configuration, and general usage assistance. Billing and subscription management support.

  7. Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. If you're an admin on the account you can also call (800) 865-9408 (toll-free, US only).

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