Αποτελέσματα Αναζήτησης
Toward Conceptual Clarity: TQM, EI, SIX SIGMA, AND BPR. As defined above, the major purpose of TQM is to improve the quality of goods and services. To do this systematically, an organization must fully engage all employees in the effort, which makes TQM a vehicle for employee involvement (EI).
9 Ιουν 2015 · The main purpose of this research was to analyse potential differences in the perception of empowerment in employees without leadership duties between TQM-based companies and non TQM-based...
25 Αυγ 2010 · The first study suggests that nine key psychological processes underlie TQM: identification, equity, equality, consensus, instrumentality, rationality, development, group dynamics and internalization.
19 Απρ 2018 · total quality management (TQM) Updated on 04/19/2018. in industrial and organizational settings, a comprehensive approach to management that involves a commitment to continuous improvements in quality and productivity.
TQM and empowerment: individual action as the basis of performance Relatively well referenced in the literature on TQM and human resource management, empowerment emerges, among...
1 Φεβ 1991 · Shows how psychology can be used to facilitate the process. Examines attitudes and behaviour, values and motivation. Discusses work redesign and goal setting as methods of motivating staff to achieve desired standards of work behaviour.
Five interventions prescribed by the founders for achieving the values of TQM are described, and current TQM practices are explored. The measurement and evaluation of TQM activities and outcomes is discussed, and significant gaps in what has been learned are noted.
