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Study with Quizlet and memorize flashcards containing terms like What is TQM and 3 principles, Customer focus, Continual improvement and more.
Study with Quizlet and memorise flashcards containing terms like What is TQM, TQM 3 principles, Customer focus and others.
TQM (TOTAL QUALITY MANAGEMENT) A philosophy of management committed to continuous improvement and that is driven by customer needs and expectations. [TQM expands the meaning of "customer" to include "internal" customers of an organization (e.g.,employees) as well as "external" ones.]
This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Basic Concepts of TQM”. 1. What is TQM? a) Total Quality Management b) Total Quality Maintenance c) Total Quality Mitigation d) Total Quality Managers View Answer
View Answer. According to the manufacturing-based definition of quality, (a) quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost. (b) quality depends on how well the product fits patterns of consumer preferences.
Study with Quizlet and memorise flashcards containing terms like Define TQM (Total Quality Management)*, TQM focuses on*, Explain Fredrick W Taylor's contribute to TQM and others.
The section contains Total Quality Management multiple choice questions and answers on tpm objectives and features, tpm eight pillars, tpm vs tqm relation, total productive maintenance development and measures.
