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What is TQM in education? To apply TQM in a school, each individual in that school should be involved in improving the quality of education. It is not something that the management applies or dictates to the staff, but rather a system where there is a continuous effort from each management and staff member to do everything properly and effectively.
12 Μαρ 2013 · Total quality management (TQM) faces challenges in education due to: 1) rejection of industrial models and emphasis on individual students, 2) tradition of individual rather than collective responsibility for quality, and 3) belief that performance is determined by inputs rather than processes.
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Total Quality Management involves continuous improvement, leveraging data and metrics to make informed decisions, fostering a culture of teamwork and innovation, and aligning strategies with customer needs. Among the primary TQM principles is customer satisfaction – in other words, meeting and exceeding customer needs.
