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Study with Quizlet and memorize flashcards containing terms like Total Quality Management (TQM), User-Based Characteristics (TQM consideration), Product-Based Characteristics (TQM consideration) and more.
Quiz yourself with questions and answers for TQM Exam 2, so you can be ready for test day. Explore quizzes and practice tests created by teachers and students or create one from your course material.
TQM Exam #2. Get a hint. The gap refers to the differences between ________. desired levels of performance and actual levels of performance. accurate quality projections and inaccurate quality projections. corrective action and preventive action. service quality and product quality.
This set of Total Quality Management Questions & Answers for Exams focuses on “TQM – Definitions of Other Key Words”. 1. The two categories of products are _____ and _____ a) Goods, Services. b) Media, Education. c) Pencil, Car. d) Hospitality, Calculator. View Answer. 2. Which of the following does not fit in the category of Goods? a) Cell phone.
18 Οκτ 2023 · Total Quality Management (TQM) is a management philosophy that fosters a culture of excellence, emphasizing continual improvement, customer satisfaction, and active employee involvement. TQM places a strong emphasis on understanding and meeting the needs and expectations of customers through effective communication and feedback mechanisms.
Total Quality Management (TQM) quiz for University students. Find other quizzes for Education and more on Quizizz for free!
1) Continuous Improvement. 2) Kaizen. 3) Changing Cultures. 4) Upside-down organization. 5) Focusing on customers. What is TQM? The basic idea of this system started in the field of manufacturing, where the quality of the product was not enough to compete anymore.
