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  1. Request an on-demand pickup for your UPS ground, air, and international shipments. Pickup Status Pickup History Request a UPS Smart Pickup. Your total shipment is more than 4400 lbs or 2000 kgs and requires approval. When you've completed your shipment, please contact UPS Customer Service at 1-800-782-7892.

  2. You can request we hold onto your package for you to pick up at a UPS location. Get answers to all your questions using our virtual assistant, live chatting a representative or calling the UPS support line best suited for your issue.

  3. 20 Νοε 2021 · Accessing the UPS website (UPS.com), recipients can tap the "Change My Delivery" icon and enter the number from the InfoNotice slip. If you want the will-call option prior to a first delivery attempt, you can use the package tracking number.

  4. 7 Σεπ 2024 · Send an email to customer service if you don’t want to call them. An email won’t be responded to as quickly as a phone call, but it also doesn’t require navigating an automated system on the phone. To email UPS customer service, visit the “Email Us” page on the UPS website.

  5. What Does My UPS Tracking Status Mean? Each time your package is scanned, shipment movement information is captured. Here's a list of what those common tracking statuses mean.

  6. Get help and support on next steps to get your package delivered if you've received a UPS InfoNotice for a missed delivery.

  7. Photos can be viewed in the delivery confirmation email, auto notifications, UPS.com tracking page or on the UPS My Choice® dashboard. Get helpful tracking information on your package’s whereabouts, options for changing your delivery, filing a claim and more.

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