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  1. 17 Ιουν 2022 · > re-set printing system. > made sure my printer and mac are on the same wireless network. > turned off printer, waited five seconds and re-started it. > entered printer IP address into the IPP page to add the printer. My printer is two feet away from the wireless router.

  2. Solve printing problems on Mac. If you’re having trouble printing, first try these suggestions: If your printer is connected to your Mac, make sure the printer cable is firmly connected, and the printer is plugged into an electrical outlet, and turned on.

  3. Locate and run Diagnose & Fix in the HP Smart app for macOS and Windows computers. Open the HP Smart app, and then open Diagnose & Fix. Windows: Click the Diagnose & Fix icon in the bottom left corner. macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.

  4. If you’ve tried all possible solutions and you still can’t print to your printer, reset the printing system. This process deletes all printers from your list of printers, deletes information about all completed print jobs, and deletes all printer presets.

  5. Check the printer and network connections. Identify issues with Wi-Fi connections that can cause the printer to be unavailable or not found by your computer or mobile device. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

  6. Learn how to fix HP wireless printer problems and related issues quickly and easily with our automated HP Virtual Agent or using HP Print and Scan Doctor diagnostic tool or follow our manual troubleshooting steps provided below.

  7. If your HP Envy x360 m Convertible (Model 15m-cn0012dx) isn’t holding a charge or won’t charge, use this guide to replace the battery. A faulty battery does not charge the computer or does not hold a charge for long. If the battery is dead, the computer might not even turn on.