Αποτελέσματα Αναζήτησης
14 Οκτ 2024 · Here are some steps to help secure your email and computer, as well as get your account sorted: 1. Secure your email: Change your email password immediately. Make sure it’s a strong, unique password that you haven’t used elsewhere. Set up two-factor authentication (2FA) if possible.
- My account was hacked
If you currently have access to a second account, you can...
- My account was hacked
If you think your Battle.net account has been hacked, follow the steps below to regain access to your account and prevent future compromises. Secure your computer to avoid being hacked again after you've regained access. Once you've secured your computer, submit a ticket to recover your account.
12 Ιαν 2011 · All you need to do is fill in a special Account Recovery web form and send it to us. After that we’ll reset your password and restore your access to your Battle.net account, including your WoW characters and items. However, we strongly recommend you perform a security check on your computer to make sure that your account remains safe.
26 Μαΐ 2020 · If you currently have access to a second account, you can submit a ticket from there instead. At least that way you also have access to the ticket history and can check in on it easily.
23 Ιουλ 2013 · Start by running an anti-virus scan. Don't have an anti-virus program? Then we're going to say there's a good chance that that's your problem. Go download an antivirus app right now -- we like...
28 Μαρ 2024 · Do a full virus scan of that computer, and any other computers you log in to Blizzard from. Change your email passwords/authenticator. Check your email filters (to make sure you’re not forwarding emails to an unknown account).
7 Οκτ 2008 · Once you have been granted access to your account, check if any characters or items appear to be missing. Should you find your character half-naked and as poor as a church mouse, contact a Game Master using the petitioning tool.
