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  1. The internet speed test measures the download and upload speeds from your router or primary Wifi point. Download speed. Download speed represents how quickly your network can receive data from internet servers in a certain amount of time. Download speed is measured in megabits-per-second (Mbps).

  2. The GFiber App speed test is the equivalent of a hardwired speed test (the speed between the GFiber network and your Fiber Jack). Some speed test tips You won't be able to reach the maximum internet speeds of your GFiber plan when you're connected by Wi-Fi (we recommend connecting using a wired connection if you want to reach the highest speeds).

  3. If you don't have an ethernet connection, you can perform the speed test with a wireless connection. Access the SpeedTest by Ookla from your desktop or browser. If you have pop-ups blocked, the speed test may not appear when you click the speed test link. If this occurs, unblock pop-ups temporarily to display the speed test page.

  4. Tap the play button to begin the speed test. The speed test will measure your download speed, upload speed, and ping (how quickly your device gets a response from the server – lower is better). The Google Fiber app speed test is the equivalent of a hardwired speed test (the speed between the GFiber network and your Fiber Jack).

  5. This happens when your speed test result is on the borderline between 2 ratings. If the speed results stay inconsistent, it's recommended you move the point closer to the nearest router or point. Learn where to place your Wifi points. Related articles. Test internet speeds Test Wi-Fi speed to connected devices

  6. The internet speed from your provider may be currently slower than expected. Test your internet speeds. If the results are less than you expected, contact your ISP. Devices connected on the 2.4 GHz channel may not achieve speeds as fast as the 5 GHz channel. Some devices do not support the faster Wi-Fi standards.

  7. Speed issues over Wi-Fi. When you use devices over Wi-Fi, it’s unlikely you’ll be able to achieve gigabit speeds. You can improve your speeds by carefully managing any interference from outside sources, which can significantly reduce network speeds for devices operating over Wi-Fi. Speed issues on wired devices

  8. When should I contact my ISP? You should contact your ISP if: You consistently get slower speeds than you are paying for (Use Network Check or other speed test services to compare). Your network loses its internet connection and following the networking help steps does not resolve the problem. You want to change your plan.

  9. support.google.com › websearchGoogle Search Help

    Official Google Search Help Center where you can find tips and tutorials on using Google Search and other answers to frequently asked questions.

  10. Wait for the modem and router or primary Wifi point to boot up and the internet light to turn on, then check if your connection speed has improved. Ethernet cables or upstream equipment issues Nest Wifi and Google Wifi support 10/100/1000 Mbps (Megabits per second) on the Ethernet port.

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