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  1. If you're having problems with your HDTV, double-checking the settings, equipment and connections could help fix it. For specific ways to troubleshoot some common problems, read on. General tips. To connect a standard-definition (SD) TV Box to your SDTV or HDTV, use composite, RF or S-Video cabling.

  2. Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.

  3. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.

  4. 30 Μαρ 2022 · Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.

  5. 25 Ιουν 2020 · Apparently, a new box comes with the HDMI port set at 1080p (which makes sense), but that was incompatible with my old TV and did not allow the DVI connector to work, as well as some functions under the device settings.

  6. 16 Νοε 2023 · To resolve the issue of the “Comcast cable box not working, no signal,” you should check your connections, try restarting the cable box, and use another HDMI cable. Down below, we have discussed the solution in step-by-step detail. 1. Check the Connections.

  7. 26 Ιουλ 2021 · The issue is the HDMI Handoff/Handshake to the TV. Generally that can be caused by a HDMI cable going out, issues with the TV box, communication between the two equipment, or software updates. Xfinity released an update to the handoff so that the TV boxes will shut off when the TV is off for a certain amount of time to save power.

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