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A customer service representative (CSR) acts as a liaison between a company and its customers. They are responsible for providing assistance, support, and solutions to customers' inquiries, concerns, and issues.
- Avg Salary 37K
Customer service representatives earn an average yearly...
- How to Become
Professional in Customer Service (PCS): Offered by the...
- Personality
Big Five The top personality traits of customer service...
- Job Market
Competition for customer service jobs in the finance and...
- Education
Customer Service Representatives often have similar levels...
- Demographics
74% of customer service representatives work in full-time...
- Work Environment
It’s typically not very difficult to find a job as a...
- Satisfaction
Customer service representatives are one of the least happy...
- Avg Salary 37K
3 Φεβ 2022 · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
29 Νοε 2021 · Customer service reps are customer-facing workers on your service team. Their job is to receive and answer questions, requests, and complaints from customers via the phone, chat, email, social media, or in-person.
29 Νοε 2023 · Customer service reps work for most any business that engages with customers, including retail stores, banks, and insurance companies. Their primary tasks may include greeting and communicating with customers in person, by phone, or by computer via chat or email.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
15 Ιουλ 2024 · A customer service representative is an individual who assists and supports customers on behalf of a company or organization. A career in customer service can be rewarding, especially if you have a talent for communicating and a passion for helping others.
What does a customer service agent do? Customer service reps provide assistance to customers of a business. They offer guidance, support, and education to patrons of a store or users of a product. They are the first line of defense at a company for questions, problems, and, ultimately, resolutions.
