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Find the phone numbers and addresses for customer service, hearing impaired, and international calls for Direct Express® cards. You can also check your balance, change your PIN, dispute a transaction, and more online.
- FAQs
In the event of your death, a family member or friend should...
- How It Works
You have the right to stop a preauthorized payment from your...
- ATM Locator
Direct Express ® will never contact you by phone, email or...
- FAQs
Find out how to reach Direct Express® customer service by phone, email or mail for questions or issues related to your card. Learn how to sign up for the card and get translation services in more than 235 languages.
If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card.
Contact Us. Reach out to us if you need help. 1-888-741-1115. Call us to: Open or check the status of a dispute. Verify your bank information for a card to bank transfer. Let us know when you travel outside the US to prevent suspected fraud alerts. Hearing Impaired 1-866-569-0447.
15 Ιουλ 2024 · If you have questions or need assistance with your Direct Express ® card, contact Direct Express ® customer service 24 hours a day, 7 days a week, by calling the number on the back of your card. Call 1-888-741-1115 if your card starts with 5332 or, call 886-606-3311 if your card starts with 5115.
Take us with you anywhere with our mobile banking app. Direct Express® is a safer, more convenient way to receive federal benefits.
Learn how to sign up for the Direct Express® card, a prepaid debit card that lets you access your benefit payment without a bank account. Call 1-800-772-1213 or visit the U.S. Direct Express website for more information.
