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Journal of Service Management focuses on service management research publishing papers showing a unique and significant contribution to service literature while providing a resource for those working across the full spectrum of service management field irrespective of discipline.
Service virtuousness: implementing the very best of human qualities in service delivery Dana Yagil. In light of the increasing prevalence of non-human services, organizations can benefit by emphasizing distinctively human qualities in their services. This paper suggests that…
Service Business is a multidisciplinary journal focusing on advanced business research in the service sector. Addresses both non-profit and profit organizations. Publishes research on developing, implementing, and evaluating business decisions and strategies.
Lino Markfort, Alexander Arzt, Philipp Kögler, Sven Jung, Heiko Gebauer, Sebastian Haugk, Christian Leyh, Felix Wortmann. The emergence of Internet of Things (IoT) platforms in product companies opens up new data-driven business opportunities.
16 Οκτ 2024 · Publishes research on the services sector and service management, including service quality and best practices in management, entrepreneurship and innovation.
The journal publishes papers that show a unique and significant contribution to service literature, and provides a communication medium for those working in the service management field irrespective of discipline, functional area, sector or nationality.
9 Οκτ 2024 · Practical and readable, JSR offers the necessary knowledge and tools to cope with an increasingly service-based economy. JSR features articles by the world's leading service experts, from both academia and the business world.
