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The job description of retail customer service personnel entails giving service to customers before, during, and after they make a purchase.
10 Ιουν 2024 · Retail Customer Service Job Description. Assisting Customers. Greet customers warmly and ascertain their needs. Provide information on product features, benefits, and availability. Answer customer inquiries and resolve complaints in a professional manner. Sales Transactions. Process payments via cash, credit cards, or other payment methods.
Their primary duties and responsibilities include: Greet customers, listen to their needs and provide assistance and information on product features. Provide excellent customer service by answering queries, solving problems and providing information on purchases. Process transactions such as sales, returns and exchanges at the cash register.
Their duties and responsibilities include: Greeting customers as they enter the store. Providing product knowledge and information to customers. Assisting customers in finding items or products they are looking for. Processing payments and handling cash transactions efficiently. Offering promotional information or upselling where applicable.
3 Φεβ 2022 · The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. Hiring a Customer Service Representative?
Retail Customer Service Responsibilities: Learn about our products and provide accurate information about their features and pricing to our customers. Greet and direct customers as they enter the store. Listen to customer feedback and pass it on to the store manager. Keep customers informed about the latest discounts and special offers.
26 Σεπ 2024 · Customer Service Representative duties: Open and maintain customer accounts by recording account information.
