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Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...
Stamps and supplies. Business services. Home. Contact us. Help tracking items posted to another country from the UK. Are you a business customer? Go to our Business Customers Help Centre. Personal Customers Help Centre.
The easiest methods of doing this are via Royal Mail Click and Drop or via the Post Office ® as outlined below. You will need to complete a customs declaration (CN22 or CN23) for any gifts and goods sent abroad. Items sent without a customs declaration (CN22 or CN23), associated electronic pre advice, or are incorrectly or partially completed ...
Providing evidence for an existing claim. If we’ve been in touch to ask for evidence for an existing claim - proof of posting / proof of value / photos of damaged item etc - the quickest way to send it is by completing our online form. You’ll need your claim reference number, this will be in the letter / email we sent.
The following information will also help us arrange your Redelivery, but you can still book without it: The type of item you’re expecting (eg a letter, parcel, Royal Mail Tracked ® item etc) The item reference number. Please note: you won’t be able to collect an item in person without a Something for you card.
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This ensures you receive your item as quickly as possible. We’ll then send you a Fee to pay card. This shows how much you need to pay before you can receive your item. The amount will include our £8 handling fee. Pay Now. Please note: We can’t release mail until the charges and fees are paid in full.
How to select your shipping label template. Follow our simple steps below to set up a label template. The 'Settings / Overview' page then opens up. In the 'Templates' section, click on the 'Go' button. The 'Templates' page appears and in 4 easy steps you can choose the label format that you want to use.
If so, check you have 'Polling mode' enabled in your Click & Drop Desktop advanced settings. If one or more of your files is 'stuck' and has not imported, please try closing the app down and then restarting. This action will also force any automatic updates that are due.
Tracked Enquiry Form. There are some errors on this page, please scroll down to see more information. • Before completing this form, please ensure that you have checked the latest information on Track and Trace, including the scanned location of your delivery and the photo, if available. • If after 7 working days have passed since the item ...
