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Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
- Receipts and Refunds
Request a receipt for inflight purchases like food, drinks...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
American customer service
- Special Assistance
Contact American; Contact Special Assistance; Contact...
- AAdvantage Account Service
AAdvantage customer service
- Baggage
Bags − Customer service
- Delayed Or Canceled Flights
Delayed or canceled flights – Customer service
- Reactivate Miles
Learn how to use your AAdvantage® miles for travel on...
- Receipts and Refunds
Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.
Business travel services. Support for companies of all sizes. We're here to make traveling for work easier – whether you employ 5 or 500 people. From loyalty programs to upfront discounts, see what our programs and services can do for you.
American Airlines staff travel information for your next non-rev flight. Provided by the StaffTraveler community. Notes on: general, Baggage, Dress code, Listing, check-in, boarding, refunds, special, included flights, excluded flights, visa, listing phone number, email info, refunds email, Website.
You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
Find the best way to contact American Airlines for your travel needs, whether by phone, email or online form. Book your tickets and low fares today.