Αποτελέσματα Αναζήτησης
For any request: Find the quickest way to reach us and get answers to the most frequent questions. Your request isn’t listed here? You can check your baggage allowance in just a few steps with our calculator – based on route, travel class, and fare.
- My Bookings
After login, you will get an overview of all your bookings...
- Feedback
If you have any questions about Miles & More products or...
- For Travel Agents
Information, services and benefits: As a travel agency, you...
- Flight Disruptions
This applies to Lufthansa flights within Germany and to...
- Timetable & Flight Status
Messaging frequency depends on the status of your booked...
- Refunds
You are entitled to a refund of your airfare when your...
- Postponing Trip and Rebooking Flight
After login, you will get an overview of all your bookings...
- FAQs Change of Name
Customer services Customer services. Travel ID Account;...
- My Bookings
Should you wish to contact Lufthansa as a customer or business partner, please click here: Customer service
The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.
For general information on travel with Lufthansa prior to your departure please contact your local reservation center. The more information you provide us, the faster we can assist you. Reimbursement requests for baggage related issues must include the airport reference number as well as original receipts. No copies, please.
Get assistance with booking or updating your shipment information. Get technical support from our service team with eBooking. Retrieve information on your shipment or flight. Get support in case of an irregularity. Find out more about rates and conditions or get a quick rate indication. Your matter is still not solved?
3 Φεβ 2023 · Need to call the airline or travel agent about your flight? Help is at hand with our updated list of OTA and airline phone numbers.
6 Ιουν 2024 · You can reach general customer service on 069 86 799 699. During the week, staff are available from 07:30 to 22:00. On Saturdays, Sundays and public holidays, customer service is available from 10:30 to 19:00.
