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3 Φεβ 2022 · The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
26 Σεπ 2024 · The Customer Service Representative attracts potential customers by answering product and service questions and suggesting information about other products and services. Process orders, prepare correspondences, and fulfill customer inquiries to ensure customer satisfaction.
30 Μαρ 2022 · The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer...
Key Responsibilities and Tasks. Customer Service Representatives are tasked with several critical duties to maintain and enhance the customer experience: Responding to customer inquiries via phone, email, or face-to-face interactions, ensuring timely and accurate responses.
5 ημέρες πριν · Build your own customer service representative job description with skills, salaries and more. Duties include answering phone calls or emails from customers, and more.
12 Απρ 2022 · Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Responsibilities for Customer Service Representative. Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. Document all inquires, requests, resolutions, and follow-up tasks.