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49€ Hospitality Customer Service Excellence. Πώς να δημιουργήσετε ενθουσιασμένους επισκέπτες. Η παροχή υποδειγματικής εξυπηρέτησης στον πελάτη αποτελεί τον πιο ασφαλή τρόπο για την επιτυχία της επιχείρησής σας.
- Σεμινάρια Τουριστικών Επαγγελμάτων
Customer Service Training. Exceptional customer service is...
- Σεμινάρια Τουριστικών Επαγγελμάτων
Learn how to improve guest impressions and customer service scores with Service Edge™, a fun and empowering customer service training course for hotel employees. Service Edge™ covers four critical areas of the guest experience and includes training, coaching and reinforcement programs for service staff and management.
8 Δεκ 2023 · Discover the essentials of exceptional customer service in this in-depth course with hospitality trainer and customer service leader Sara Odorisio. Explore the inner workings of...
19 Ιουλ 2024 · Hotel customer service training & skills. Effective hotel customer service training is essential for ensuring that staff have the skills needed to provide exceptional guest experiences. Key skills include communication, problem-solving, empathy, and knowledge of hotel operations.
4 Μαρ 2017 · The document discusses the importance of customer service in the travel and tourism industry. It states that customer service should be given utmost attention as it plays a big role in whether a company succeeds or fails. It emphasizes the need to provide highly personalized service so customers feel valued.
18 Ιαν 2024 · Customer Service Training. Exceptional customer service is at the heart of a positive guest experience. Hotel staff should be trained to handle guest interactions with professionalism, empathy, and a customer-centric mindset.
13 Μαΐ 2024 · Customer Service Excellence: This training program focuses on providing outstanding customer service to guests in hotels. It teaches staff how to identify and meet customer needs, handle complaints and conflicts, and create positive experiences that build customer loyalty.