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15 Σεπ 2022 · Account Recovery is a process that many of you will not want to go through. It will take about 10-25 working days (Saturdays and Sundays excluded), during which you cannot see your favourite waifus/husbandos and progress in the game.
Hopefully, this guide will help you on getting back your account through the account recovery form! The account recovery form is a form that is sent to you by HoYo CS in case you have a problem with your account. If you noticed you lose your account, I suggest you immediately ask for this form. How can I get the form?
11 Μαΐ 2022 · Email mihoyo support ( genshin_cs@hoyoverse.com) with the subject as 'Account recovery'.You will receive an automated email with a bunch of questions about your account : 1. The UID of the account you want to regain access to or have the issue with. The UID is a unique identifier visible in-game and is used to find your account. 2.
Manage your HoYoLAB account and access personalized content for games like Genshin Impact and Honkai Impact.
Forgot Password?
You can use your HoYoverse account to log into Genshin Impact, HoYoLAB, and other HoYoverse platforms.
Account Recovery is only allowed for accounts with AR 5 or more. HoYoverse Account ID is NOT UID. UID is mentioned in the bottom right corner of the game/screenshots. You can check Battle Chronicles on HoyoLab by switching Server near your in-game name.
