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  1. Items purchased in one of our stores can be returned to any location. Refunds or exchanges may be made within 30 days if the item (s) is returned in store-bought condition with a receipt, unless subject to our great read guarantee in which item (s) may be returned or exchanged at any time and in any condition with a receipt.

  2. Delivery Status. When your order ships, you'll receive an email notification with a tracking number and link to track your delivery. Items typically ship by the next business day, but this will depend on item availability, shipping destination, and time of year. You can also view delivery status from your Order History in Account Centre.

  3. You can opt out at any time. If you would like to stop receiving all communications from Indigo (except those associated with a transaction) you'll see that option at the bottom of the page. Please allow up to 10 business days for any changes to update throughout our systems. My Rewards

  4. At Indigo we want to ensure all our products are of the highest standard for quality. As a result, some products are final sale for safety, health, hygienic and other reasons. The following products cannot be returned or exchanged if the original packaging has been opened in any way. Items that cannot be returned or exchanged if opened:

  5. There are offers that are exclusive to your account, and require you to be signed in to your Indigo account, to be able to use the promo code (this includes promotions like the registry completion discount, or promotions for plum or plum PLUS members). You can add these promo codes, in the Enter a promo code section, once you're securely signed ...

  6. Support Home Page. Customer Service Centre. Français. Customer Service Centre. Contact Us. Chat with us. Chat with us to get immediate assistance 24/7. 1-833-463-4461.

  7. help.indigo.ca › app › answerseBooks - indigo.ca

    1-833-463-4461. eBooks. Electronic books (or eBooks) are available exclusively through our partnership with Kobo, which carries over 2 million titles and counting. Kobo works with publishers to make printed books available as eBooks. Download eBook purchases to your Kobo eReader, select smartphones, and your desktop with the Kobo App.

  8. Customer Service Centre. Contact Us. Chat with us to get immediate assistance 24/7. 1-833-463-4461. About plum. Join plum, our free rewards program here. You can find Frequently Asked Questions about plum here. You can find the plum Terms & Conditions here.

  9. Use Indigo Gift Cards or e-Gift Cards for online or in-store purchases at any of our Indigo, Chapters and Coles locations, or to make purchases at Kobo. Indigo Gift Cards purchased in Canada or from indigo.ca are not redeemable at Indigo Short Hills, NJ in the United States. For online purchases, you'll need the card number and the PIN.

  10. help.indigo.ca › app › answersAccount - indigo.ca

    Account Centre. Why Create an Indigo Account? Create an account to earn plum rewards for online purchases, and to place orders quickly. Any information you provide to us is private and secure. You can... Passwords. At Indigo we take pride in the trust you place in us. Protecting your account and personal information is a vital part of earning ...

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