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  1. Refunds or exchanges may be made within 30 days if the item (s) is returned in store-bought condition with a receipt, unless subject to our great read guarantee in which item (s) may be returned or exchanged at any time and in any condition with a receipt. Refunds are processed to your original payment method, and for card transactions the same ...

  2. View wish lists created before the Indigo.ca redesign in August 2023. The postal code must be entered in the following format: A1A 1A1 (where A is a letter and 1 is a digit) Please enter your Postal Code

  3. There are offers that are exclusive to your account, and require you to be signed in to your Indigo account, to be able to use the promo code (this includes promotions like the birthday discount for plum or plum PLUS members). You can add these promo codes, in the Enter a promo code section, once you're securely signed in to your account.

  4. Delivery Status. When your order ships, you'll receive an email notification with a tracking number and link to track your delivery. Items typically ship by the next business day, but this will depend on item availability, shipping destination, and time of year. You can also view delivery status from your Order History in Account Centre.

  5. Customer Service Centre. Contact Us. Chat with us. Chat with us to get immediate assistance 24/7. 1-833-463-4461. Phones open: 10 am Eastern. Browse Help Articles. Shipping. Shipping Issues.

  6. Chat with us to get immediate assistance 24/7. 1-833-463-4461. Phones open tomorrow: 8 am -9 pm Eastern. About plum. Join plum, our free rewards program here. You can find Frequently Asked Questions about plum here. You can find the plum Terms & Conditions here.

  7. help.indigo.ca › app › answerseBooks - indigo.ca

    eBooks. Electronic books (or eBooks) are available exclusively through our partnership with Kobo, which carries over 2 million titles and counting. Kobo works with publishers to make printed books available as eBooks. eBooks are also available from other providers, as long as the eBook is in a supported format (ePub or PDF). If the eBook is ...

  8. At Indigo we want to ensure all our products are of the highest standard for quality. As a result, some products are final sale for safety, health, hygienic and other reasons. The following products cannot be returned or exchanged if the original packaging has been opened in any way. Items that cannot be returned or exchanged if opened:

  9. Other retailers offer Indigo Gift Cards with pre-set amounts printed on the packaging. These cards need to be paid for and activated at the retailer's cash register before use. Redeeming. Use Indigo Gift Cards or e-Gift Cards for online or in-store purchases at any of our Indigo, Chapters and Coles locations, or to make purchases at Kobo.

  10. help.indigo.ca › app › answersAccount - indigo.ca

    Account Centre. Why Create an Indigo Account? Create an account to earn plum rewards for online purchases, and to place orders quickly. Any information you provide to us is private and secure. You can... Passwords. At Indigo we take pride in the trust you place in us. Protecting your account and personal information is a vital part of earning ...

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