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  1. If your flight is delayed, we will inform you as soon as possible by text message and through our app, based on the contact information in your booking. If your flight is significantly delayed and you choose not to travel you may be entitled to compensation.

    • Login

      If your flight is delayed, we will inform you as soon as...

    • Flight Disruptions

      If your SAS flight is canceled, we will do our best to take...

    • Change Your Ticket

      You can change the name on an unused ticket for a flight...

    • Contact Forms

      Forms & certificates. Manage everything related to your trip...

    • Cancellation & Refund

      SAS Plus Smart (only for flights within Europe) SAS Bonus...

    • FAQ

      Award trips Baggage Booking Charter Check in Claim missing...

    • Lost & Found

      If your SAS flight is canceled, we will do our best to take...

    • Delayed Or Lost Baggage

      Airport baggage services will help you create a Property...

  2. When you purchase a ticket directly from SAS, and subsequently apply for a refund, you are requested to contact the SAS Call Center by dialing (United States telephone number) 1 800 221 2350 Mon-Fri 09.00- 19.00 (all times are Eastern Time), Saturday 09.00-17.00 and Sunday 10:00 – 19:00 or by contacting us via email at refunds-us@sasair.com.

  3. International telephone numbers. See SAS commercial website – www.flysas.com. Customer care (after travel) ... SAS - Scandinavian Airlines. Instagram. Twitter. Youtube. About SAS. This is SAS; Accelerating SAS forward; ... Follow us; Subscribe to SAS; SAS 2020. SAS AB, registration number 556606-8499, SE-195 87

  4. Our chatbot Turi can help you with the most common issues 24/7. And if Turi can't help, you can live chat with an agent during our opening hours. Visit our customer service page to find the chat. First, select a topic and a relevant article.

  5. Company Contact. Phone: +46 (0)8 797 0000. Fax: +46 (0)8 797 1603. Industry Codes. IATA: SK. ICAO: SAS. Ticket/Accounting: 117. Scandinavian Airlines SAS contact details including website, email, and social media pages. We have domestic, international and US 800 phone numbers.

  6. Scandinavian Airlines (SAS) flies to Boston, Chicago, Los Angeles, Miami, New York, San Francisco and Washington D.C. in the USA. Scandinavian Airlines Washington D.C Contact Information. USA Customer Service Tel: +1 8002212350 / +1 2018963600. Group Sales Email: groupsales@sasair.com. Refund Tel: +1 8002212350 / +1 2018963600.

  7. By dialing +1-800-221-2350 or +1-844-868-8303, passengers can connect with knowledgeable and friendly representatives ready to address their queries and concerns. Alternatively, SAS provides the convenience of email support, allowing travelers to articulate their questions or issues in writing.

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